How to ‘be the change you wish to see in the world’
Meet Amanda Goveas, a donor relations specialist who answers your questions every day
By Brianne Binelli, online content manager
At Christian Children’s Fund of Canada, many of us see our team as a big family, and the heart of that family is our donor-relations team. They are dedicated to ensuring donors and other callers find answers to their questions, and they do it with a smile. It’s why we want to introduce you to some of our family to see their dedication to the cause. Here you’ll meet Amanda, a quiet, but funny and caring new teammate, who shares a quote that speaks to her CCFC ethos and offers insights into her personal passions.
How long have you worked with CCFC, and what is your role?
I have been working for CCFC for about six months, and it has been a great experience. In my role as a donor-relations associate, I assist donors with their concerns, enquiries and requests — from donations, to signing up for sponsorship, to tax receipt requests, missed support and more. I also assist the communications team in responding to social-media requests.
What do you like most about your job?
Working with such an amazing and talented group of people…. It is nice to know we share that one common interest of helping those in need. Personally, I believe what matters most in this world is what we do for others, and that is what inspires me every day — knowing that I am working for a cause I believe in.
What do you wish donors knew about CCFC?
There is a famous quote by Gandhi: “Be the change you wish to see in the world.” This quote coincides perfectly with the work ethic of each of us here at CCFC. For us, these children, communities, and families are not ‘part of our job’ but rather they are real and valued. It is not just a ‘job’ that we come to every day — it’s our passion. It is this passion that motivates us daily to do what we do.
Do you have a favourite donor experience?
There is not one experience that stands out; there are many stories I hear that are very moving. Often, donors share stories [about] what inspired them to sponsor a child. Other times, they talk about the joy they experienced in receiving a letter from their sponsored child. Sometimes it as simple as a laugh or joke that puts a smile on my face in the midst of a stressful work day. It is always touching to hear these stories, and it is amazing to see the kindness behind the heart of each donor.
What do you do for fun?
I love to travel — recent trips were to Portugal and Dominican Republic. I love music, which I cannot live without. My two favourite sports are basketball and soccer. I am a huge Toronto Raptors fan. Let’s go Raptors. Other than that, I enjoy hanging out with my family and friends.
About Christian Children's Fund of Canada:
Christian Children's Fund of Canada (CCFC) is a child-focused international development organization and a member of ChildFund Alliance. For more than 50 years, CCFC has been helping children and families of all faiths move from poverty to self-reliance. CCFC supports children and communities in Burkina Faso, Ethiopia, Ghana, India, Nicaragua and Paraguay. Currently, CCFC has almost 50,000 children sponsored, benefiting nearly 400,000 people around the world.